![]() You claimed a credit or tax benefit, and we did not receive a copy of the form with your tax return.We need to verify you lived or worked in New York State, New York City, or Yonkers.We need to verify you reported the correct amount of wages and withholding for New York State, New York City, and Yonkers (see Checklist for acceptable proof of wages and withholding).If your refund status says we sent you one of these letters, it's important you respond by the date noted on the letter so we can continue processing your return.Ĭommon reasons we send RFI letters include: ![]() The primary letter we use to request information about a return is Form DTF-948 or DTF-948-O, Request for Information (RFI). After you send us the email, delete it from your inbox.Request for Information letter (Form DTF-948 or DTF-948-O) To report a suspicious email or website, forward it to and we’ll investigate it for you. ![]() The fraudster wants your camera AND your payment but hasn’t actually paid you at all. Before sending anything, login to PayPal and check that you received a payment. The sender asks you to ship the camera in addition to the extra $200.00 USD you were “paid” by mistake. ![]() For example, they’ll send an email that says they’ve paid you $500.00 USD for a camera you listed at $300.00 USD. "You’ve been paid too much." Fraudsters may try to convince you that they overpaid for an item.We'll never ask you to share a tracking number by email. If you received a payment, you’ll always see it in your PayPal activity. Before you ship anything, log in to PayPal and check that you actually received a payment. "You've received a payment." Some fraudsters try to trick you into thinking you've received a payment for an order.We’ll only ask you to enter your password on our login page. Always log in to PayPal and view the Resolution Center for any notifications. The email will ask you to enter your password on a (spoofed) webpage. "Your account is about to be suspended." Many fraudsters send spoofed emails warning you that your account is about to be suspended.The following are common scams where fraudsters use spoofed emails. If there’s an urgent need for you to complete something on your account, you can find this information by logging into PayPal directly. They're hoping you'll fall for their sense of urgency and ignore warning signs that the email is fake. Phishing emails are often alarmist, warning you to update your account immediately. Some attachments contain viruses that install themselves when opened. Be particularly cautious of invoices from companies and contractors you're not familiar with. Only open an attachment if you're sure it's legitimate and secure. If you aren’t certain, don’t click on the link. A link could look perfectly secure like Make sure to move your mouse over the link to see the true destination. Always check links in an email before you click them. Asks you to click on links that take you to a fake website.We never say things like "Dear user" or "Hello PayPal member.” ” Our emails will always address you by your first and last names or by your business name. Uses impersonal, generic greetings, such as “Dear user” or “Dear.If you receive a message and are unsure it’s really from PayPal, check to see if it does any of the following:
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